The Cardinal Group leadership team hoped to address the following:

1. Need for a roommate matching platform that supports their DE&I initiatives.
2. Streamline the roommate matching process while integrating with Entrata.
3. Reduce roommate matching workload for on-site teams.

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In 2022, the Cardinal Group leadership team explored roommate matching solutions in an effort to continue their commitment to their diversity, equity, and inclusion initiatives.

The above statistics are across 110 properties for the Fall 2023 matching round, which launched in 2022, the first year of portfolio-wide implementation of RoomSync at Cardinal Group.

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Cardinal Group's first year match rate compared to the average first year portfolio-wide match rate highlights the success of their launch:

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For the Fall 2023 matching round, 2,688 residents indicated that the fact that their community uses RoomSync for roommate self-selection positively impacted their decision to lease with their community:

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‍Satisfaction & Other Findings from Cardinal Group

• For the Fall 2023 matching round, several on-site teams used RoomSync’s Placement Worksheet tool to draft room assignments for almost 15,000 residents.  Cardinal leadership has chosen to make this tool a standard part of their RoomSync process for all communities for Fall 2024.

• Cardinal's partnership with RoomSync strengthens productivity and performance for community teams, as RoomSync seamlessly integrates into existing workflows and provides a host of promotional benefits while reducing the workload involved with roommate matching.

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A highlight of Cardinal Group's launch in 2022 was their commitment to the training process for on-site teams. Through an efficient and productive partnership with the RoomSync team, Cardinal Group achieved a seamless rollout. Their best practices allowed for a very successful first year roommate matching cycle with RoomSync.

Recommended training practices based on Cardinal Group rollout:

• Work closely with RoomSync team to customize all training materials.

• Host training sessions for leadership, upper management, and on-site teams separately and in that order to provide understanding and support for each level of management.

• Offer open office hour sessions with the RoomSync team post-training, pre-launch for questions and feedback.

• Offer open office hour sessions with the RoomSync team post-launch for questions and feedback.

• Offer mid-season training sessions to reinforce training and answer questions.

• Offer end-season training sessions to confirm final steps and ensure seamless transition from matching open to close.

• Store all materials and sessions in organized company drive for reference.

• Work with RoomSync team to provide one-sheet documents for easy reference on key topics.